animea – pet crematorium and pet burial
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Privacy policy

This English text is a convenience translation. In the event of any discrepancy, the German original is legally binding. German privacy policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when you use our website. Personal data means any data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is CremPet Tierkrematorium GmbH, Werner-von-Siemens-Str. 6, 69514 Laudenbach, Germany, Telefon: 0800 / 264 2872, E-Mail: info@animea.de. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data collection when visiting our website

2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to the page server (so-called “server log files”). When you access our website, we collect the following data that is technically necessary for us to display the website to you:

  • Our website visited
  • Date and time of access
  • Amount of data sent in bytes
  • Source/referral from which you reached the page
  • Browser used
  • Operating system used
  • IP address used (where applicable: in anonymised form)

Processing is carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. We reserve the right, however, to check the server log files retrospectively if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the lock symbol in your browser bar.

3) Hosting & content delivery network

For hosting our website and displaying the page content, we use a provider that delivers its services itself or through selected subcontractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted again after you close your browser (so-called “session cookies”); some remain on your device for longer and enable page settings to be stored (so-called “persistent cookies”). In the latter case, you can find the storage period in the cookie settings overview of your web browser.

Where individual cookies used by us also process personal data, processing is carried out pursuant to Art. 6 (1) lit. b GDPR either for the performance of the contract, pursuant to Art. 6 (1) lit. a GDPR in the event of consent given, or pursuant to Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or you can exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contact

5.1 – OpenAI

On this website, to provide autonomous customer support, we have integrated a software solution with artificial intelligence from the following provider: OpenAI Ireland Limited, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland

Data may also be transmitted to: OpenAI OpCo, LLC, USA

Via an API-based integration, visitors can submit text enquiries about offers, website functions, orders placed and the exercise of contractual rights, which are then answered and processed by the provider’s language models.

For this purpose, the provider’s software may collect personal data of the enquirer in order to match it with the order history, assign the input to a specific order, automatically review the matter and then bring it to a resolution by autonomously initiating processing workflows.

The collection and further processing of personal data takes place solely for handling the specific matter. Processing of website visitors’ inputs for the purposes of training and further developing the provider’s AI language models is expressly prevented.

Data processing is carried out on the basis of our legitimate interest in effectively supporting our website visitors, optimally marketing our offering and automating customer support to ease operational load pursuant to Art. 6 (1) lit. f GDPR.

Subject to conflicting statutory retention periods, collected personal data is deleted when the provider’s software determines, according to automated mathematical-statistical procedures, that the matter has been finally clarified.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

5.2 When you contact us (e.g. via contact form or e-mail), personal data is processed – solely for the purpose of handling and responding to your enquiry and only to the extent necessary for that purpose.

The legal basis for processing this data is our legitimate interest in responding to your enquiry pursuant to Art. 6 (1) lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 (1) lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter concerned has been finally clarified and provided that no statutory retention obligations conflict with this.

6) Data processing for order fulfilment

6.1 Where necessary for contract processing for delivery and payment purposes, the personal data collected by us is passed on pursuant to Art. 6 (1) lit. b GDPR to the commissioned transport company and the commissioned credit institution.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details you transmitted when ordering in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6 (1) lit. c GDPR. Your contact details are used strictly for the purpose of communications about updates we owe and are processed by us for this purpose only to the extent necessary for the respective information.

To process your order, we also work with the service provider(s) listed below, who support us in whole or in part in performing concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

6.2 Disclosure of personal data to shipping service providers

– DHL

As transport service provider we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

We pass on your e-mail address and/or telephone number pursuant to Art. 6 (1) lit. a GDPR before delivery of the goods for the purpose of coordinating a delivery date or for a delivery announcement to the provider, if you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 (1) lit. b GDPR, we only pass on the recipient’s name and the delivery address to the provider. Disclosure takes place only to the extent necessary for delivery of the goods. In that case, prior coordination of the delivery date with the provider or a delivery announcement is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or vis-à-vis the provider.

6.3 Use of payment service providers

– Klarna

One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method of the provider where you make advance payment (e.g. credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order are passed on to the provider pursuant to Art. 6 (1) lit. b GDPR. In this case, your data is disclosed solely for the purpose of payment processing with the provider and only to the extent necessary for this.

If you select a payment method where the provider makes advance payment (e.g. purchase on account or instalment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, e-mail address, telephone number, and where applicable data on an alternative means of payment).

To safeguard our legitimate interest in determining our customers’ ability to pay, we forward this data pursuant to Art. 6 (1) lit. f GDPR to the provider for the purpose of a credit check. Based on the personal data you provided and further data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you selected can be granted with regard to payment and/or default risks.

In addition to provider-internal criteria pursuant to Art. 6 (1) lit. f GDPR, identity and credit information from the following credit agencies may be included in the decision as part of the application review:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Where score values form part of the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

You may object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for contractual payment processing.

6.4 We reserve the right to pass your data on to the debt collection service provider coeo Inkasso GmbH, Kieler Straße 16, 41540 Dormagen, if our payment claim has not been settled despite a prior reminder. In that case, the claim will be collected directly by the debt collection service provider.

Disclosure of your data serves the performance of the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR as well as safeguarding our legitimate interests, which prevail in the balancing of interests, in the effective assertion or enforcement of our payment claim pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

7) Web analysis services

7.1 Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google (Universal) Analytics sets cookies that are stored as small text modules on your device and collect certain information. This information includes your IP address, which is however truncated by Google by the last digits to exclude a direct personal reference.

The information is transmitted to Google servers and further processed there. Transfers to Google LLC based in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activities for us and to provide further services related to website use and internet use. The truncated IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Data collected in the course of using Google (Universal) Analytics is stored for a period of two months and then deleted.

All of the processing described above, in particular the setting of cookies on the device used, takes place only if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR.
Without your consent, Google (Universal) Analytics is not used during your visit to the site. You may revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google (Universal) Analytics uses the special function “demographic characteristics” and can thereby create statistics that make statements about the age, gender and interests of website visitors. This is done by analysing advertising and information from third parties. Target groups for marketing activities can thereby be identified. However, the collected data cannot be attributed to a specific person and is deleted after storage for a period of two months.

Google Signals
As an extension to Google (Universal) Analytics, Google Signals may be used on this website to have cross-device reports generated. If you have activated personalised ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) lit. a GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalised advertising" function in your Google account settings. Follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google (Universal) Analytics, the "UserIDs" function may be used on this website. If you have consented to the use of Google (Universal) Analytics pursuant to Art. 6 (1) lit. a GDPR, have created an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

7.2 Google Analytics 4

This website uses Google Analytics 4, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies that are stored as small text modules on your device and collect certain information. This information includes your IP address, which is however truncated by Google by the last digits to exclude a direct personal reference.

The information is transmitted to Google servers and further processed there. Transfers to Google LLC based in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activities for us and to provide further services related to website use and internet use. The truncated IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Data collected in the course of using Google Analytics 4 is stored for a period of two months and then deleted.

All of the processing described above, in particular the setting of cookies on the device used, takes place only if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR.
Without your consent, Google Analytics 4 is not used during your visit to the site. You may revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special function “demographic characteristics” and can thereby create statistics that make statements about the age, gender and interests of website visitors. This is done by analysing advertising and information from third parties. Target groups for marketing activities can thereby be identified. However, the collected data cannot be attributed to a specific person and is deleted after storage for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to have cross-device reports generated. If you have activated personalised ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) lit. a GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalised advertising" function in your Google account settings. Follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6 (1) lit. a GDPR, have created an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

8) Retargeting / remarketing and conversion tracking

Google Ads Conversion Tracking

This website uses the online advertising programme "Google Ads" and, within Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use the Google Ads offering to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google AdWords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We thereby pursue the aim of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an Ads ad placed by Google. Cookies are small text files that are stored on your device. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that would allow users to be personally identified. In the course of using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.

Details on the processing triggered by Google Ads Conversion Tracking and on how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

All of the processing described above, in particular the setting of cookies for reading information on the device used, is only carried out if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR. You may revoke your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

Please note that certain functions of this website may not be usable or may only be usable to a limited extent if you have deactivated the use of cookies.
Google’s privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

9) Site functionalities

9.1 Google Maps

This website uses an online map service of the following provider: Google Maps (API) of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Maps is a web service for displaying interactive (land) maps in order to present geographical information visually. Through the use of this service, our location is shown to you and any journey is made easier.

Already when calling up those subpages in which the Google Maps map is embedded, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; a transfer to the servers of Google LLC in the USA may also occur. This takes place regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data is assigned directly to your account. If you do not wish the assignment to your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.

Collection, storage and evaluation are carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of Google’s legitimate interest in displaying personalised advertising, market research and/or the demand-oriented design of Google websites. You have a right to object to the creation of these user profiles; to exercise it you must contact Google. If you do not agree to the future transmission of your data to Google in the course of using Google Maps, it is also possible to completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

Where legally required, we have obtained your consent pursuant to Art. 6 (1) lit. a GDPR for the processing of your data described above. You may revoke your consent at any time with effect for the future. To exercise your revocation, please follow the option for lodging an objection described above.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

9.2 Google Web Fonts

This site uses so-called web fonts of the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When a page is called up, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider’s servers. Certain browser information, including your IP address, is transmitted to the provider in the process.

Data may also be transmitted to: Google LLC, USA

Processing of personal data in the course of connecting to the font provider is only carried out if you have given us your express consent pursuant to Art. 6 (1) lit. a GDPR. You may revoke your consent at any time with effect for the future by deactivating this service via the “cookie consent tool” provided on the website. If your browser does not support web fonts, a standard font from your computer is used.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

9.3 Google Customer Reviews (formerly Google Certified Merchant Programme)

We work with Google as part of the “Google Customer Reviews” programme. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This programme allows us to collect customer reviews from users of our website. After a purchase on our website, you will be asked whether you would like to take part in an e-mail survey from Google.

If you give your consent pursuant to Art. 6 (1) lit. a GDPR, we transmit your e-mail address to Google. You will receive an e-mail from Google Customer Reviews asking you to rate the purchase experience on our website. The review you submit is then combined with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your review is also used for Google seller ratings. In the course of using Google Customer Reviews, personal data may also be transmitted to the servers of Google LLC in the USA.

You may revoke your consent at any time by sending a message to the controller responsible for data processing or to Google.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

10) Tools and miscellaneous

Cookie consent tool

This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users when the page is called up in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking checkboxes. Through the use of the tool, all cookies/services that require consent are only loaded if the respective user has given corresponding consent by ticking checkboxes. This ensures that such cookies are only set on the respective user’s device if consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is done pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our online presence.

A further legal basis for processing is also Art. 6 (1) lit. c GDPR. As controllers, we are subject to the legal obligation to make the use of cookies that are not technically necessary dependent on the respective user’s consent.

Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

11) Rights of the data subject

11.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective conditions of exercise:

  • Right of access pursuant to Art. 15 GDPR;
  • Right to rectification pursuant to Art. 16 GDPR;
  • Right to erasure pursuant to Art. 17 GDPR;
  • Right to restriction of processing pursuant to Art. 18 GDPR;
  • Right to be informed pursuant to Art. 19 GDPR;
  • Right to data portability pursuant to Art. 20 GDPR;
  • Right to withdraw consent given pursuant to Art. 7 (3) GDPR;
  • Right to lodge a complaint pursuant to Art. 77 GDPR.

11.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS ON THE BASIS OF OUR PREVAILING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US TO CARRY OUT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

12) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and – where applicable – additionally by the respective statutory retention period (e.g. commercial and tax law retention periods).

When personal data is processed on the basis of express consent pursuant to Art. 6 (1) lit. a GDPR, the data concerned is stored until you revoke your consent.

If there are statutory retention periods for data that is processed in the context of legal transactions or similar obligations on the basis of Art. 6 (1) lit. b GDPR, this data is routinely deleted after expiry of the retention periods, provided it is no longer required for contract performance or contract initiation and/or we no longer have a legitimate interest in continued storage.

When personal data is processed on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

When personal data is processed for the purpose of direct advertising on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this statement about specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

As of: September 2026